950kbd Privacy Policy

950kbd is a trusted online gaming platform for players in Bangladesh. We place the highest priority on our users' privacy and are committed to properly protecting their personal information.

The purpose of this privacy policy is to clearly inform you of what kind of information 950kbd collects, why that information is collected, how it is stored and used, and what steps we take to protect your information. In developing this policy, we have followed international data protection standards.

If you disagree with any part of this policy, please refrain from using the 950kbd platform and contact us.

950kbd collects various types of information for various purposes. Details are described below.

2.1 Information Provided Directly

When you create an account on 950kbd or use our services, the information you provide directly includes:

• Full name and date of birth
• Email address
• Mobile number (linked to bKash, Nagad, Rocket, or Upay account)
• Password (stored in encrypted form)
• Documents required for identity verification (copy of national ID card or other government-issued documents)
• Financial transaction details (records of deposits and withdrawals)

2.2 Automatically Collected Information

When you use the 950kbd website or app, some information is collected automatically:

• IP address and device information
• Browser type and version
• Operating system information
• Website browsing activity logs
• Information collected through cookies and similar tracking technologies
• Time spent on the platform and game play history

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as identity verification service providers or fraud prevention services.

950kbd uses your personal information for the following purposes:

3.1 Account Management and Service Delivery

• To create and manage your 950kbd account
• To process transactions and manage financial activities
• To provide bonuses and promotional benefits
• To ensure customer service and technical support

3.2 Security and Compliance

• To verify your identity and ensure account security
• To prevent fraud and money laundering
• To prevent unauthorized access to accounts
• To ensure responsible gaming and verify age

3.3 Service Improvement

• To improve platform performance and user experience
• To plan new features and services
• To conduct market research and analysis

3.4 Communication

• To send important account-related notifications
• To inform you of technical updates and policy changes
• To conduct promotional communications with your consent

950kbd uses industry-standard advanced technology and methods to protect your personal information. The key elements of our security framework are outlined below.

4.1 Technical Protection

• All data transmission is secured using SSL (Secure Sockets Layer) encryption technology
• Your password is always stored in hashed and encrypted form — never as plain text
• Firewalls and intrusion detection systems remain active
• Regular security audits are conducted

4.2 Organizational Protection

• Only authorized personnel have access to your personal information
• All staff work under strict confidentiality agreements
• All data access activities are logged and monitored
• Staff receive regular data protection training

950kbd never sells your personal information to third parties for commercial purposes. However, we may share information in the specific circumstances described below:

5.1 Service Provider Partners

Some trusted third-party services are used to operate our services, such as payment processing (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers. These partners receive only the information necessary to provide their specific services and are contractually bound to uphold our privacy standards.

5.2 Legal Obligations

Where disclosure of information is legally required in order to comply with a court order, government directive, or applicable law, 950kbd may provide that information.

5.3 Security-Related Reasons

Relevant information may be shared with appropriate authorities to prevent and investigate fraud, money laundering, or other unlawful activities.

5.4 Business Restructuring

In the event of a company merger, acquisition, or restructuring, user information may be transferred, but the new entity will be bound to maintain the standards of this privacy policy.

Cookies and similar technologies are used on the 950kbd website. Cookies are small digital files stored on your device.

6.1 Cookies We Use

• Essential Cookies: Essential for operating the core functions of the platform. Disabling these will cause the website to not function properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand website usage patterns and improve services.

6.2 Cookie Controls

You can accept or reject cookies from your browser settings. However, disabling essential cookies may mean that some features of the 950kbd platform are not available to you.

950kbd retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• For active accounts: for the entire duration the account remains active
• Financial transaction records: minimum five years (in accordance with financial regulations)
• Identity verification documents: for the period specified by applicable law even after account closure
• Technical log files: generally up to 90 days

After the retention period has ended, we securely delete or anonymize your information.

As a user of 950kbd, you have the following rights:

8.1 Right of Access

You may request to know what information we hold about you. We are obliged to inform you within a reasonable time.

8.2 Right to Rectification

If there is any inaccuracy or incompleteness in your information, you may request that it be corrected.

8.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Withdraw Consent

If you have previously given consent for your information to be used for a specific purpose, you may withdraw that consent at any time.

To exercise any of the above rights, contact us by email: [email protected]

950kbd is strictly prohibited for those under 21 years of age. We do not knowingly collect any personal information from minors. Age verification is mandatory when creating an account, and identity documents are verified in cases of suspicion.

If we become aware that we hold information belonging to a minor, we will immediately close that account and delete the relevant information.

Parts of our technology infrastructure may be operated on servers located in various countries. Where your information is transferred outside Bangladesh, we ensure that:

• Transferred information will be protected in accordance with the standards of this privacy policy
• Third-party service providers are contractually bound to meet our standards
• Data transfers are carried out in compliance with applicable law

950kbd reserves the right to update this privacy policy as needed. When any significant change is made, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to your registered email
• Display a notification on the platform

Continued use of 950kbd after any changes will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali
• Time Zone: Bangladesh Standard Time (BST, UTC+6)

We take your complaints seriously and try to resolve them as quickly as possible. Your trust in 950kbd is our greatest asset.

Follow the links below to read our other important policies:

• Terms & Conditions — Learn the terms of using 950kbd in detail.
• Responsible Gaming — Learn about safe and responsible gaming practices.
• About Us — Learn more about the 950kbd platform.
• FAQ — Find answers to common questions.